Technical Support2019-02-18T18:02:32+00:00

Technical Support

When documentation software is being used in daily operation, the need for having a fast and competent support is a must-have.

Beside the minimum requirements as User manuals, FAQ’s  and other relevant information available online, DocFactory A/S is also able to deliver a more customer designed support setup, which takes your preferences into account.

That is what you can expect from our technical support:

  • Online support by use of manuals, support scheme etc.
  • Hotline support defined by your needs/preferences
  • Full range of training and adoption services as needed

Contact us for more information about our intelligent paradigms services.

Træning og tilpasning

Det er afgørende at sikre en målrettet introduktion når et nyt IT system lanceres i din organisation. Vi har forskellige typer af træning som vil hjælpe dig og dit firma i at sikre at I får maksimal information om vores produkter og ydelser.

Træning og tilpasning kan omfatte:

  • Udarbejdelse af skræddersyet trænings indhold
  • Dedikeret produkt undervisning inkl. relevante proces elementer målrettet individuelle grupper af ansatte
  • Change management information

Want to learn more on the features and quality of our technical support?

Start with contacting us – and test our competence and attitude right away!Feel free to provide feedback or ideas on improvement

Contact us